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Returns accepted within 30 days if unused, in original packaging, with receipt/proof of purchase.
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Customer pays return shipping, uses trackable service, and emails tracking to support@tpboard.com.
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Original shipping is non-refundable.
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TPB does not offer exchanges, except for damaged/incorrect items (we cover return shipping in that case).
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Refunds processed to original payment method within ~10 business days once approved.
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Amazon orders must go through Amazon’s return system.
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Warranty claims after 30 days but within 1 year: contact support@tpboard.com.
